Questions and Troubleshooting

Folder for adding Shipping FAQs articles

System and Probe cleaning
Systems and screens can be cleaned with alcohol wipes. https://pdihc.com/products/environment-of-care/easy-screen-cleaning-wipe  Probe and trackbal...
Thu, 8 Oct, 2020 at 3:53 PM
Tablet R2 Touch Screen stops working after Windows update
1.  Go to the Device Manager 2.  Go to Mice and other pointing devices. 3.  Right click on the touchscreen device > Uninstall Device > Delete driver...
Mon, 9 Mar, 2020 at 1:15 PM
Teamviewer Download Link
https://download.teamviewer.com/download/TeamViewerQS.exe
Fri, 28 Apr, 2023 at 8:53 AM
Touch Screen not working or only partially responsive
First make sure the monitor is cleaned with screen cleaner then reset the screen calibration.  (Windows 10) 1.  Click on the windows search button and t...
Thu, 29 Apr, 2021 at 2:05 PM
Windows - WIN10 - Change Display Language
Summary:  The following steps will walk you through setting the display language in Windows to a setting other than “English (United States)”. The example u...
Thu, 8 Jun, 2023 at 10:42 AM
Windows Mail - Error after entering account information
Error: “Something went wrong We’re sorry, but we weren’t able to do that     Error code 0x80004005” This is due to user privacy settings set to their h...
Thu, 10 Dec, 2020 at 2:00 PM
Windows XP Service Pack 2 Terason Installation Instructions
See attached
Thu, 15 Jun, 2023 at 12:14 PM