Questions and Troubleshooting

Folder for adding Shipping FAQs articles

3200T and 3300 Userguide download links
Fri, 5 Jun, 2020 at 9:06 AM
Bright Horizontal Artifacts in the Image
Bright horizontal artifacts can occur if the wrong driver USB 3 driver is in use.    The Renesas device needs to be switched to the non "Micro...
Wed, 15 Feb, 2023 at 2:20 PM
Configure a Loopback adapter in Windows 10
Open Device Manager Select Network Adapters (Otherwise you will not see the menu item mentioned in the next step) Open Action menu Select Add legacy ...
Mon, 2 Dec, 2019 at 1:15 PM
Configure a Loopback adapter in Windows 7
Windows 7 After setting up loopback it can be configured with IP: Subnet: All other settings can be blank. https://g...
Mon, 2 Dec, 2019 at 1:04 PM
Engine Driver USB systems - installation
Right click on the Windows button (lower-left) and select Device manager. Under “Other Devices” right click on the FX3 device and select “update driver” ...
Mon, 29 Apr, 2019 at 11:29 AM
Installer Fails during registering files with certain versions of the Terason Application
If you get a failed to register / unregister error during installation please download and install the latest x86 Visual C++ redistributable package. ht...
Wed, 21 Oct, 2020 at 11:04 AM
Interactive Training Guides
3300   3200T
Tue, 4 May, 2021 at 3:48 PM
Licensing Teravision
To input the Teravision license first launch the following program:   C:\Program Files (X86)\Teratech\Terason version\CVLicense   Highlight the row that...
Thu, 29 Apr, 2021 at 2:04 PM
No image or probe no longer detected after a Windows update
Applies to Nexgen models only This can occur if Windows incorrectly installs the wrong driver for the USB Engine interface. 1.  Type "Device Manag...
Mon, 5 Jun, 2023 at 9:49 AM
Pairing The Macally Keyboard With the Ultrasound System model # BTTVKEY
Pairing the keyboard with your Windows PC After a Bluetooth device(for Windows PC) is selected, for example B2, the first time use, pairing is required. Pr...
Thu, 6 Jul, 2023 at 12:40 PM