Questions and Troubleshooting

Folder for adding Shipping FAQs articles

Configure a Loopback adapter in Windows 10
Open Device Manager Select Network Adapters (Otherwise you will not see the menu item mentioned in the next step) Open Action menu Select Add legacy ...
Mon, 2 Dec, 2019 at 1:15 PM
Configure a Loopback adapter in Windows 7
Windows 7 After setting up loopback it can be configured with IP: 10.10.10.10 Subnet: 255.255.255.0 All other settings can be blank. https://g...
Mon, 2 Dec, 2019 at 1:04 PM
Frequently Asked Questions Coming Soon!
Solutions and tips to be added in the coming months.
Thu, 9 Jul, 2020 at 9:37 AM
Installer Fails during registering files with certain versions of the Terason Application
If you get a failed to register / unregister error during installation please download and install the latest x86 Visual C++ redistributable package. ht...
Wed, 21 Oct, 2020 at 11:04 AM
Interactive Training Guides
3300   https://www.terason.com/training2/story_html5.html   3200T https://www.terason.com/training/story_html5.html
Mon, 2 Nov, 2020 at 10:57 AM
System and Probe cleaning
Systems and screens can be cleaned with alcohol wipes. https://pdihc.com/products/environment-of-care/easy-screen-cleaning-wipe  Probe and trackbal...
Thu, 8 Oct, 2020 at 3:53 PM
Tablet R2 Touch Screen stops working after Windows update
1.  Go to the Device Manager 2.  Go to Mice and other pointing devices. 3.  Right click on the touchscreen device > Uninstall Device > Delete driver...
Mon, 9 Mar, 2020 at 1:15 PM
Windows Mail - Error after entering account information
Error: “Something went wrong We’re sorry, but we weren’t able to do that     Error code 0x80004005” This is due to user privacy settings set to their h...
Thu, 10 Dec, 2020 at 2:00 PM